Why both exist
FAQs and documentation solve different user needs.FAQs are for
- short, common questions
- quick decision support
- high-level clarifications
- “Is AlertyAI Android-only?”
- “How do I contact support?”
Documentation is for
- complete workflows
- setup and usage steps
- product behavior and scope
- trust/compliance details
- “How do I set reminder offsets?”
- “What security controls are currently in place?”
Writing standard for AlertyAI docs
- Keep language direct and practical
- Prefer real usage flows over marketing claims
- Document limits and current scope explicitly